Okay I have been working with more and more clients were there VOIP quality is getting worse not better. Cox’s generic response is that they need more bandwidth and more often than not the client goes for it but usually does not help. When the Cox rep comes in they claim they are not guaranteeing quality just speed, spin cycle start here. Then the Cox rep offers there VOIP service and hardware, magically they can in fact give better quality to VOIP systems especially theirs. Seems like a double dip here. I was told that they are allowed now according to the same law that allows them to collect and sell meta data. Anyone know if this is fact or not, hard to find it. Any other comments would be appreciated.